Replaced wrong wiper, replaced rear asked for front. Missed tire damage on 2 previous services for oil change. Frequently offered to replace air filter and cabin filter even though not due for replacement.

Oil change, tire rotation scheduling was easily done and follow-up verification with Pat, Service Manager received. Appointment took minimal time and ladies at service desk were most friendly and efficient.

Very nice people in service department

Great 👍

When I arrived the shop was not open. I waited a man arrived and parked right next to me at the shop. He took off his helmet looked at me and walked away, rude. No acknowledgement, poor customer service. He walked to the side or back to enter the shop. I waited until 8:01 to try and open the door, not open. I had a ride getting me as I had an out of town appointment. He finally walked over and opened the door. He said to follow him. He read what I was there for including issues with my AC but I was unsure if it was included in my warranty. His response was "we do not do that on weekends". I work Mon-Fri 8-4:30. I said to him, why would I not be told this and he kinda shrugged and said they should have told you when you made the appointment. This person, Savon McCall , was rude from the beginning and acted like I was bothering him. I will NEVER deal with him again. I have a warranty I bought when I bought my car and that includes bringing it to the shop there. He is representing your shop and the name Dean Patterson, which he has on his Facebook along with a rude comment at the same time he was rude to me. Again please know I NEVER want to deal with Savon McCall again.

As expected.

Staff is very friendly.Jim Sherry has Been very helpful in getting us into the vehicle we wanted.We have been doing business with the dealership for year.And will continue.Happy customer.

On Monday my vehicle displayed a “check engine” light. On Tuesday, we were driving back to State College from Pittsburgh. We checked with the Cadillac dealer in Monroesville and they said maybe they could fit into their schedule in maybe 3 hours. As we continued on our trip, we called State College and they said our earliest appointment would be October 7th!!! We called your service department and we got an appointment for our estimated time of arrival. We were extremely grateful and thankful!!!

The mechanic was behind schedule , so I was rescheduled for after lunch . Other than that I was treated well I am the owner of a Cadillac XLR and I am very aware that replacement parts will be an issue, so I was very pleased to find out that the computer reprogramming was all that it needed

Great experience! Thank you!!